Brand: TEAM Appliances 

Location: UAE (Field & Workshop Service) 

Employment Type: Full-time

About TEAM Appliances

As the group's appliances brand, TEAM Appliances provides dependable, quality home and kitchen appliances designed to elevate everyday living. We take pride in building durable products and backing them up with dependable, professional after-sales support. To uphold our commitment to quality service, we are looking for a skilled, customer-oriented Home Appliance Service & Repair Technician to join our technical team. Learn more about us at www.teamappliances.co.

 

Role Overview

As a Service & Repair Technician, you will be responsible for diagnosing, repairing, and maintaining a diverse range of home appliances across workshop settings and direct on-site customer visits. You will play a key role in ensuring quick turnaround times, first-time fix rates, and an exceptional customer service experience.

 

Key Responsibilities

• Fault Diagnosis & Repair: Inspect, troubleshoot, and repair major and small domestic appliances, isolating electrical, electronic, and mechanical faults accurately.
  
• Component-Level Servicing: Perform hands-on testing, repair, and replacement of critical components including motors, compressors, PCB boards, relays, thermostats, sensors, switches, and internal wiring harnesses.
  
• Diagnostic Tool Proficiency: Utilize multimeters, insulation testers, pressure gauges, and specialized diagnostic instruments to test circuit integrity and component functionality safely.
  
• Field & On-Site Visits: Travel independently to customer locations across the region for on-site troubleshooting, routine maintenance, and repair calls.
  
• Customer Service: Explain technical issues and repair options clearly to customers with a courteous, professional demeanor, ensuring high satisfaction and trust in the TEAM brand.
  
• Documentation & Inventory: Maintain accurate service reports, log parts usage, track warranty claims, and manage assigned spare parts inventory effectively.
  
• Safety & Compliance: Adhere strictly to electrical safety standards, workshop protocols, and manufacturer repair guidelines at all times.

 

Candidate Profile & Qualifications

• Experience: 3 to 5 years of proven hands-on experience in home appliance maintenance, repair, and servicing.
  
• Education: ITI certificate, Diploma, or vocational certification in Electrical, Electronics, Mechanical Engineering, or a related trade preferred.
  
• Technical Skills: Strong foundation in electrical circuitry, PCB diagnosis, and component-level fault finding. Practical expertise servicing motors, compressors, heating elements, sensors, and electronic control modules.
  
• Soft Skills: Good interpersonal and communication skills in English (additional language proficiency is a plus); professional in-person customer conduct.
  
• Mobility & Autonomy: Self-motivated, able to work with minimal supervision, handle field service routes, and manage time efficiently.
  
• Regional Experience: Prior field service or workshop experience within the UAE or GCC is a strong advantage.
  
• Driving License: A valid UAE driving license is preferred.

 

What We Offer

• Competitive salary package based on experience.
  
• Company-provided tools, diagnostic gear, and field transport support.
  
• Growth opportunities within an expanding regional appliance brand.
  
• Standard UAE labor law benefits (visa, medical insurance, annual leave).

 

How to Apply

Please fill out the form below to apply for the Technician position.